Effective October 24, 2026

Our commitment
to quality.

Professional Care. Clear Expectations. Workmanship You Can Trust.

Customers deserve to understand what they’re paying for and how their services are supported. This proposed program explains workmanship coverage, qualifying concerns and how to request assistance.

Headlight and glass terms effective October 24, 2026. Existing customer commitments remain in effect. The detailing guarantee is proposed and inactive.

Provider: Doc’s Headlight Revival

3-Year Limited
Headlight Restoration Warranty

Coverage lasts 36 calendar months beginning on the actual completion date of a qualifying restoration. We stand behind our workmanship and proper application of the protective coating. A confirmed covered failure receives appropriate corrective treatment of the affected lens at no additional charge.

What is covered

• Premature exterior yellowing or oxidation resulting from failure of the applied protective coating under normal conditions.
• Premature peeling, flaking or separation attributable to improper coating application.
• Material coating application defects caused by the original restoration service.
• Uneven application or missed coating areas attributable to the original service.

What is not covered

• Physical cracks, broken headlights, collision or impact damage.
• Rock chips, ordinary surface scratches and damage from road debris.
• Damage caused by abrasive cleaning or chemical misuse.
• Subsequent third-party sanding, polishing, refinishing or recoating that caused or contributed to the concern.
• Internal condensation, internal oxidation and defects within the assembly.
• Pre-existing internal or structural damage.
• Intentional damage, misuse or abuse.
• Cosmetic changes unrelated to a defect in the warranted workmanship or applied coating.

An exclusion applies only when the excluded circumstance caused or is relevant to the reported failure.

Remedy

After inspection confirms a covered defect, correction may include surface preparation, treatment removal, re-restoration or protective coating reapplication. This warranty does not promise headlight assembly replacement. If correction is not technically feasible, the owner will review an appropriate resolution consistent with applicable law.

Eligibility and term

Applies to qualifying services completed on or after October 24, 2026, with payment verified and service verifiable through an invoice, receipt or company record. Coverage belongs to the original customer, original serviced vehicle and treated lens; it is nontransferable. Earlier services retain prior commitments. Doc may voluntarily extend coverage to earlier customers individually in writing.

The expiration date is 36 calendar months after qualifying service completion. Warranty correction does not restart or extend that period unless Doc expressly agrees in writing. Claims reported during coverage are evaluated against the terms, including concerns discovered near the end of coverage.

This is Doc’s service warranty. It does not make a coating manufacturer responsible for Doc’s labor or service obligations. A manufacturer’s product guarantee is not an equivalent lifetime service warranty.

14-Day Application
Workmanship Guarantee

Effective October 24, 2026. Applies to windshield and full exterior glass protection. Report qualifying application workmanship concerns within 14 days after treatment.

Covered concerns

• Significant residue caused by improper application.
• Clearly missed agreed treatment areas.
• Uneven application attributable to the original service.
• Other demonstrable application workmanship defects.

Exclusions

Pre-existing glass damage; scratches, chips, cracks and pitting; new contamination; damage caused by inappropriate chemicals or abrasive cleaning; normal product wear; replacement glass; and performance issues caused by wiper condition, improper maintenance or incompatible later products. Exclusions must be relevant to the reported concern.

For a verified covered application defect, Doc provides a complimentary inspection and appropriate treatment correction. No specific beading duration, visibility percentage, glare elimination or fixed product lifespan is promised.

Coming Soon · Proposed · Not Active

48-Hour Detailing
Workmanship Guarantee

When detailing launches and final terms are approved, customers would have a clear way to report workmanship concerns within 48 hours of service. Confirmed omissions or improperly completed included tasks would receive appropriate no-charge correction.

• Interior Refresh: missed accessible included areas or clearly incomplete contracted cleaning.
• Detailed Interior Clean: improperly completed agreed cleaning, overlooked accessible areas or workmanship residue.
• Exterior Hand Wash: clearly missed included areas or washing residue attributable to improper workmanship.
• Complete Maintenance Detail: omitted package tasks or qualifying interior/exterior workmanship deficiencies.
• Premium Full Detail: documented package omissions or incomplete applicable cleaning/extraction tasks.
• Upholstery and Carpet Extraction: failure to complete agreed treatment or product residue caused by improper procedure.

Planned exclusions

New stains, dirt, debris or contamination; normal post-service use; permanent stains; existing discoloration; material wear/deterioration; pre-existing scratches or cosmetic damage; odors returning from unresolved sources; and conditions that cannot safely be corrected using the agreed method.

This is workmanship correction coverage, not a promise that the vehicle stays clean for 48 hours or that stains, odors or material damage will be permanently removed. The reporting window does not eliminate other rights or remedies for alleged damage or other claims under applicable law. Detailing remains unavailable for booking.

Need assistance
with a recent service?

We’re here to help. Contact Doc with your service date, vehicle details, invoice or booking reference if available, and a description of your concern.

Call or text (314) 800-9808. Doc may request details or an inspection, review service records and photos, communicate a decision with reasons, and arrange a correction if approved. Submission does not guarantee approval.

These limited terms do not restrict rights or remedies available under applicable law.